SAQA ID: SP-191222
Credits: 20
Duration: 21 Days
Accreditation: QCTO #05-QCTO/SDP200924103848
Purpose of the Qualification
Provides essential knowledge and skills for IT support roles, including troubleshooting, hardware/software installation, and user support.
Entry Requirements
Grade 11 or equivalent, basic computer literacy, proficiency in English
Qualification Structure
Hands-on training in computer and digital support services.
Career Opportunities
- IT Support Assistant / Technician (Level 1 Helpdesk)
- Junior Network Technician
- Computer Technician / Hardware Assistant
- Digital Assistant
- Data Capturer / IT Administrator
- Technical Sales Support